Get Your Questions Answered
Have a question? Luxmaison has answers!
Browse through our frequently asked questions to find answers to common inquiries. If you don’t find what you’re looking for, feel free to contact our customer support team.
How can I track my order?
Tracking your order is easy! Once your order is shipped, you will receive a confirmation email with a tracking number. Simply click on the tracking number or enter it on our website’s tracking page to get real-time updates on the status of your delivery.
What is your return policy?
We offer hassle-free returns within 30 days. Unused items in original packaging with tags can be returned. Contact our support team to start the process.
How long does shipping take?
We understand that you’re excited to receive your new items. Our standard shipping usually takes 3-5 business days within the United States. However, please note that shipping times may vary depending on the product’s availability and your location. Rest assured, we always strive to get your order to you as quickly as possible.
Do you offer international shipping?
Yes, we offer international shipping! We believe that everyone should have access to our wide range of products. Please note that international shipping may take longer than domestic shipping, depending on your location. Additional customs fees and import duties may apply, which will be the responsibility of the customer.
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Welcome to Luxmaison, your trusted provider for luxurious prefab homes, home products, and materials in the US. Browse our curated selection, connect with top designers, and enjoy a tailored shopping experience. Quality craftsmanship, unique designs, and global sourcing – Luxmaison offers it all. Elevate your living space, start exploring now!